Stolen phone

Phone Stolen: What to Do in the First 10 Minutes

Move quickly, but in the right order: lock the device, protect the cellular line and accounts, and avoid creating new security risks.

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What to do now

1Lock or mark the phone as lost

Use Apple Find My, Samsung Find or Google Find Hub immediately.

2Do not chase the device

If the location is unfamiliar or theft is suspected, use appropriate law-enforcement channels.

3Contact your carrier

Report the device stolen and ask about suspending or protecting the line.

4Watch for phishing

A thief or scammer may send fake “your phone was found” messages to obtain credentials. Never disclose a passcode, password or verification code.

Once the emergency is under control

Depending on your situation, you may need a replacement phone, portable charger, tracker, travel connectivity or device protection. Recommended products and services will always be separated from official security actions and clearly disclosed when a link may earn a commission.